General terms and conditions of sale — members
These general terms and conditions of sale (T&Cs) govern the relationship between ALTIM SERVICES and the business members of its marketplace. They apply to orders placed on the catalogue and to group buying campaigns.
1. Purpose & scope
These T&Cs apply to the distance selling of computer hardware and components, peripherals and software, as well as the associated services (configuration, logistics, consulting). Any order implies full and unreserved acceptance of these T&Cs.
2. Member account & ordering
Orders are placed on the basis of a quote accepted by the member. Every member must be an identifiable legal entity (SIREN). The order is firm once the quote has been validated and payment received under the stated conditions.
3. Prices
Prices are stated in euros, excluding tax (excl. VAT), excluding any contribution to delivery costs. The applicable VAT is added at invoicing. Catalogue prices are group prices; group buying campaigns apply discounts based on the volume tier reached at closing.
4. Group buying campaigns
Each campaign is limited in time and quantity. Reservations are firm and commit the member to the declared quantities. The final price is that of the tier reached at the closing date, communicated before invoicing. The displayed stock levels are indicative and updated.
5. Payment
Payment is made by bank transfer upon receipt of the invoice, unless special conditions have been agreed. No card data is collected. Failure to pay by the due dates suspends deliveries and may lead to account termination.
6. Delivery
Delivery times are communicated when the quote is issued; they run from the date of payment. ALTIM SERVICES delivers in metropolitan France and the European Union. Delivery costs and terms are set out on the quote.
7. Right of withdrawal
These T&Cs apply to professionals acting for the purposes of their business. The 14-day right of withdrawal provided for by the French Consumer Code applies only to buyers acting as consumers, under the legal conditions in force and, where applicable, specified at the time of the order.
8. Warranties
Products benefit from the legal guarantee of conformity and the guarantee against hidden defects, as well as any applicable manufacturer warranties. The legal guarantee of conformity (Articles L. 217-3 et seq. of the French Consumer Code) applies to consumers; between professionals, the guarantee against hidden defects (Article 1641 of the French Civil Code) applies.
9. Receipt & complaints
The member must check that the delivery conforms and report any anomaly or damaged product as soon as possible and at the latest within 48 working hours of receipt, in writing to contact@altimservices.com.
10. Liability
ALTIM SERVICES acts as a reseller. Its liability may not exceed the amount of the order concerned. ALTIM SERVICES may not be held liable for indirect loss. Software is supplied under the licences of the respective publishers.
11. Personal data & applicable law
Data is processed in accordance with the privacy policy. These T&Cs are governed by French law. Failing amicable settlement, any dispute falls under the jurisdiction of the competent French courts.